CRM Jobs - Business Analyst - Oracle & Emerging Technologies, 13285

at KellyMitchell
Location Greenwood Village, CO
Date Posted January 11, 2018
Category Default
Job Type Contractor

Description

KellyMitchell matches the best IT and business talent with premier organizations nationwide. Our clients, ranging from Fortune 500 corporations to rapidly growing high-tech companies, are exceptionally served by our 1500+ IT and business consultants. Our industry is growing rapidly, and now is a great time to launch your career with the KellyMitchell team.

Job Summary: Oracle & Emerging Technologies - Business Analyst

Duties:

  • Elicit, analyze, validate, specify, verify, and manage the needs of the project stakeholders.
  • Retrieves and analyzes operational data evaluating and comparing information to identify solutions to operational production support issues or project plans.
  • May design and/or create reports/summaries, reporting tools, and database requirements to help operational effectiveness.
  • Verifiable track record of managing complex IT projects, performing gap analysis between goals and existing procedures/skill sets, and designing process and system improvements to improve productivity and reduce costs.
  • Provide recommendations for improvement and written documentation that relates to the analysis of the data.
  • Develops metrics, tools and processes for large, complex projects.
  • Design, develop, and maintain dashboards and reports providing actionable business intelligence and data analytics for operational support.
  • Design architecture of IT Portal and web based user interfaces.
  • Ability to work as a liaison with both the customer and developers.
  • Drive to keep current on ever emerging application technology.

Desired Skills/Experience: 

  • Bachelor's degree or Associates Degree in Computer Science, Information Systems, Systems Development and 2+ years relevant administration experience with Salesforce.com CRM
  • Salesforce.com Administrator certification required. Other Salesforce.com certifications a plus.
  • Demonstrated ability to analyze issues and design appropriate solutions.
  • Demonstrated ability to create workarounds to meet business needs and leverage sales systems.
  • Proficient with Microsoft Office applications with expertise in Excel and Access.
  • Experience with reporting tools such as Cognos, SAP, Oracle CRM On Demand or SalesForce.com analytics a plus.
  • Excellent communication skills, including the ability to tailor communication to audience to achieve desired results, and the ability to communicate effectively to Management.
  • Strong problem solving and analytical skills, including a qualitative and quantitative skill set.
  • Capacity to multi-task and prioritize effectively.
  • Ability to establish strong working relationships within cross-functional team and utilize resources to complete daily tasks.
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