CRM Jobs - Engagement Manager, 14733

at Crawford Thomas Recruiting
Location Southlake, TX
Date Posted April 16, 2018
Category Default
Job Type Full-time


Engagement Manager

Our Client, the leading provider in CRM software for the Food and Beverage industry, is seeking a client-focused, highly organized Engagement Manager to join their Delivery Team. This position is responsible for managing activities with clients to facilitate a long-term relationship. This role will serve as the primary point of contact for new and existing clients by managing their ongoing project activities and assisting them with new requests. IT project management experience or SAAS consulting experience is preferred. This role is also responsible for providing pre-sales coordination and assistance to Account Executives.

Primary Job Duties: 

  • Management of designated existing client relationships
  • Facilitating the scoping/estimation/kickoff of new project and renewing commercial agreements for designated clients
  • Manage multiple small projects across designated clients
  • Provide pre-sales and post-sales coordination and assistance to Account Executives


  • Bachelor’s Degree or Graduate Degree in IT-related field preferred
  • Previous IT Project Management experience and/or training
  • Previous SAAS services sales and/or consulting experience
  • Highly organized with experience of managing multiple simultaneous tasks
  • Superior communication skills both written and verbal
  • Database and Reporting experience
  • Experience with the following software packages
    • Oracle Agile PLM for Process.
    • Oracle Agile A9 for Discrete
    • Oracle Product Hub 
    • Oracle E-Business Suite
    • Oracle BI Publisher
    • JD Edwards