CRM Jobs - Federal - Salesforce Configuration Specialist, 18313

at Accenture Federal Services
Location San Antonio, TX
Date Posted September 22, 2018
Category Default
Job Type Full-time

Description

Organization: Accenture Federal Services
Location: San Antonio, TX
                                      
Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company that helps clients transform bold ideas into breakthrough outcomes.  We serve every cabinet-level department and 30 of the largest federal organizations. Our 9,000 dedicated colleagues and change makers work with clients at the heart of the nation's priorities in defense, intelligence, public safety, civilian and health to make a difference for the people they employ, serve, and protect.  
 
The Accenture Federal Services Team is seeking a Salesforce Configuration Specialist to lead requirements management, customer management, and acceptance criteria definition on a major client project.
Supports the implementation from proposal to delivery. Includes developing a thorough understanding of the client’s requirements then applying industry best practices and detailed knowledge of salesforce.com to design an optimal solution that supports the business process that meets or exceeds functional requirements. Builds a trusting relationship with major project stakeholders and leads them to adoption of the best solution.
 
Works closely with the Software Implementation Technical Architect to ensure the solution is technically feasibility and to identify areas to reduce implementation efforts. Assists in quality management reviews and ensure that all business and design requirements are met. Plays an active role in configuring the solution and supporting the technical team for any custom development required. May also assist and sometimes lead test plan development and execution; and supports organizational change management (OCM) efforts by providing information on the “to be” solution.