CRM Jobs - Product Recall Coordinator, 17227

at AIC (part of ACS Group)
Location Seattle, WA
Date Posted August 9, 2018
Category Default
Job Type Full-time


Job Summary: • The Technical Services Admin Support (Temporary) provides data entry and customer service support to internal and external customers for a line of products. In this job, you will: • Coordinate various activities related to Field Corrective Actions including documenting of emailing activity in Service Request with various parties including customers, tech support, and regulatory affairs • Follow-up calls to confirm receipt of email all documented in the Service Request • Place orders in Siebel as needed • This is a temporary position with opportunity to extend, normal office hours Qualifications: • High School Diploma or GED equivalent • Strong Excel and Customer Relationship Management database (CRM) experience required • PC experience (MS Word, Excel, CRM, ERP) required • Ability to prioritize and manage multiple tasks • Good customer service experience • The employee must regularly lift and/or move up to 5 pounds