CRM Jobs - Return Admin Services Support - Medical Device, 19729

at American Cybersystems, Inc. (ACS Group)
Location Seattle, WA
Date Posted November 17, 2018
Category Default
Job Type Full-time

Description

Job description

In this job, you will:
• Coordinate various activities related to Field Corrective Actions including documenting of emailing activity in Service Request with various parties including customers, tech support, and regulatory affairs 
• Follow-up calls to confirm receipt of email all documented in the Service Request
• Place orders in Siebel as needed


Qualifications:
• High School Diploma or GED equivalent
• Strong Excel and Customer Relationship Management database (CRM) experience required
• PC experience (MS Word, Excel, CRM, ERP) required
• Ability to prioritize and manage multiple tasks
• Good customer service experience
• The employee must regularly lift and/or move up to 5 pounds