CRM Jobs - Senior Salesforce Business Analyst, 12905

at The Judge Group
Location Charlotte, NC
Date Posted December 7, 2017
Category Default
Job Type Full-time


Senior Salesforce Business Analyst 
Position Description:
Client is adding a Senior Salesforce Business Analyst to our team in Charlotte, NC. As the Senior Business Analyst for a global Salesforce team, you will conduct requirements and solution concept workshops to understand business needs. You will collaborate with other team members on a fast-paced agile scrum team to deliver the best solution implementation using the Salesforce platform. This is an exciting opportunity to join a world-class IT company, for a permanent position in the Charlotte metro area providing high-end IT services to local enterprise clients. 
Your future duties and responsibilities:
• Engage with business stakeholders to facilitate business process analysis, gather requirements and map them to solutions that leverage salesforce functionality 
• Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation 
• Build collaborative relationships with stakeholders and with external vendors to achieve project goals 
• Guide best practices and author detailed design solution and configuration specification using diagramming tools to represent business and technical processes 
• Stay current with the periodic Salesforce releases and leverage the updates applicable to the organization 
• Be part of a fast-paced agile scrum team and participate in planning, documentation, execution, testing, and launch of projects 
Required qualifications to be successful in this role:
• Salesforce (SFDC) certification is required 
• At least three years’ of experience in a business analyst role and five years of experience 
• Experience with various Salesforce modules including Sales Cloud, Agile Accelerator, and/or Lightning; Salesforce adoption experience preferred 
• Proven track record in leading initiatives, conducting stakeholder workshops, gathering and documenting business requirements, and managing small projects 
• Scrum or Agile methodology experience is a must with Scrum Master experience preferred 
• Excellent verbal and written communication skills and the ability to build and maintain trusted relationships with a diverse group of clients, team members, managers, and subject matter expects (SME) 
• Bachelor's degree in Computer Science, Information Systems, Software Engineering or a related discipline is required