CRM Jobs - Supervisor, NetSuite CRM/ERP, 17265

at Insperity
Location Houston, TX
Date Posted August 10, 2018
Category Default
Job Type Full-time


Supervisor, NetSuite CRM/ERP


Serves as a technical leader on the Information Management NetSuite CRM/ERP development team. Works with technology managers and directors to align NetSuite deliverables with business and departmental application needs. Supervises a team responsible for designing information architecture and delivery solutions using various Siebel technologies.


Under limited supervision and much decision-making:

  • Works with technology managers and directors to define strategic vision for NetSuite CRM and ERP solutions.
  • Supervises a team responsible for:
    • Designing and implementing NetSuite solutions needed to support the business units that depend on those solutions;
    • Recommending best practices for the development of NetSuite delivery strategies;
    • Developing and implementing NetSuite functional, analytical/reporting and integration solutions;
    • Working closely with other technical teams to successfully deliver NetSuite, and service and financial information required by the business.
    • Provide NetSuite production systems support as needed.
  • Serves as a technical leader for NetSuite CRM/ERP strategy, development and issue resolution by:
    • Leading efforts to diagnose and solve technical problems;
    • Offering solutions and making relevant recommendations;
    • Mentoring and training others on NetSuite techniques, best practices and technologies.
  • Works to create unity and teamwork across the Innovative Technology Solutions Department by serving as a consensus builder and advocate for the Information Management team and its strategies and principles.
  • Works with other groups as necessary to gather input for technical design and development.
  • Works as or with project managers on scope definition, estimation of work effort, task definition, risk assessment, and other project management related activities.
  • Sets, follows, and creates process and procedure to enforce standards using industry best practices.
  • Creates or oversees the creation of technical documentation as appropriate.