CRM Jobs - Application Developer, 30366

at Rose International
Location Hartford, CT
Date Posted November 18, 2020
Category Default
Job Type Full-time


Position Title: Application Systems Analysis Programming Manager

Position Number: 351729

Location: Hartford, CT 06103

Position Type: Temporary

Required Skill Set:

Analytics, CRM, MuleSoft, Research, SalesForce

Position Description:

**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Position: Application Systems Analysis/Programming Manager - Level 4
Duration: 01/04/2021 - 07/05/2021
Location: Hartford, CT 06103

The CLIENT is embarking upon a digital transformation to uplift the lives and well-being of our citizens, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Client Digital Service, you’ll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the client is the place for you.

Is This You?
Bold Ideas. You have a successful track record of optimizing existing digital products and introducing new capabilities to enhance customer satisfaction and improve the efficiency of our service leaders.
Big Picture Thinking. You are knowledgeable about existing and emerging products to bring together internal processes and externally facing solutions.
Values Complexity. You have experience with simplifying the complexity of the enterprise ecosystem with innovation and automation at scale.

About the Role
The Mule Soft Administrator will lead the ongoing API integration efforts at the enterprise level. The role will build and maintain integrations for multiple on-premises and/or cloud systems. The admin will also help strategize the growth of the One Stop system, from the perspective of Mule Soft. The role will assist our team understand business requirements, work with end users developing and deploying Mule Soft integrations, take ownership on assigned duties, and serve as a subject matter expert.

Experiences Required for This Role
Mule Soft Administration – At least 3 years of experience and use cases with the following:
• Installing, configuring and maintaining Mule Run Time Fabric
• Experience with Azure, Kubernetes, Gravity, Automation and Scripting, RAML specifications
• Setting up Business Groups, access management, connected apps, client provider integration/federation, resource allocation and performance monitoring
• Experience in automating application deployments to mule
• Troubleshooting Mule ESB, including working with debuggers, flow analyzers and configuration tools.
• Hands on knowledge of SOA architecture and fluency in web service standards and technologies (XML, SOAP, WSDL, XSD, UDDI, REST)
• Experience with Build, Automation, integration and SCM - Maven, Jenkins, Ansible, JUnit, ANT, Art factory, GitHub/Bit Bucket
• Experience with various Mule Soft connectors
• Experience writing and running MUnit tests
• Experience with Mule 3 and 4 Any point Studio, Any point Platform, Data Weave, and API Management
• Software integration and/or other ESB experience are a must

Experience with the following:
• Languages/Frameworks: Java, JavaScript
• Databases: MySQL, MS SQL Server, or Oracle
• Operating Systems: Windows, Linux (Ubuntu, RHEL/CentOS)
• SOAP/REST client: SoapUI, Postman, ARC
• Good understanding of integration patterns and best practices
• Mule Soft certification would be a plus
• Experience with IBM Mainframe would be a plus
• Digital – At least 3 years of experience and use cases with the following:
• Working with large, enterprise-model Salesforce environments
• Coordinating the evaluation, scope, and completion of new development requests
• Working independently with members of the user community to define and document development requirements
• Using of productivity and analysis tools to manage iterative delivery: JIRA, Google Analytics, Git/Bit Bucket Repository, MS TEAMS, Confluence
• A functional understanding of Site core CMS platform

Knowledge, Skills, and Ability
Project Management
• Excellent project management skills and a positive attitude
• Knowledge of security, logging, auditing, policy management, performance monitoring, KPI monitoring for end-to-end process execution
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Explaining complex technical issues to business owners in an easy to understand manner and recommending clearly thought-out solutions
• Ability to assess the impact of new requirements on and all upstream and downstream applications, systems and processes
• Ability to design and implement new processes and facilitate user adoption
• User stories and acceptance criteria writing for complex agile deployments
• Developing solutions by designing system specifications, standards and programming
• Contributing towards technical solution design

Performance in Complex Situations
• Communication and collaboration with state-wide partners
• Clearing challenges for team members
• Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
• Comfort in blazing a path through an ambiguous work environment
• Judgement fitting to the ever-changing environment
• Ability to juggle multiple project work streams

Service Design Team Building
• Supporting teammates’ skills and behaviors development and delivery
• A balance between strong domain expertise and flexibility
• Prioritization, organization, and triage in an independent environment
• Demonstrating respectful behavior and promotes teamwork to encourage an interactive, cooperative, collaborative and customer focused work environment
• Ability to maintain strict confidentiality
• Judgement in dealing effectively and diplomatically with all levels of government staff

Preferred Skills & Qualifications
Other Desirable Skills
• Mule Soft Certified Developer certification
• 2 years of user-centered design
• 2 years of user research and analytics
• 2 years of management/supervisory experience
• 2 years of customer relationship management platforms such as Salesforce
• 3 years of web content management platforms such as Site core
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