CRM Jobs - Associate Software Engineer - Las Vegas, NV, 30298

at UnitedHealth Group
Location Las Vegas, NV
Date Posted November 3, 2020
Category Default
Job Type Full-time


Responsible for interacting with the business team to understand functional requirements; documenting business process flows, functional specifications and business requirements; Siebel CRM development and C# development and integration experience; analyzing business and user needs, performing the feasibility analysis and providing the estimate for the requirements; designing and developing the solution per business requirements; configuring and customizing objects to meet application design and functional requirements; working with C# and Siebel integration API , as needed; creating the technical designs for the build and recommending appropriate solutions; conducting Unit testing and bug fixing of all built components; performing bug fixing and carrying out enhancement requests during UAT and Validation testing. In addition, the Sr. Applications Developer will also perform code migration and schema changes for the multiple databases(Sybase, Oracle, SQL); perform peer review of components developed by other team members; create proof of concept for more complex requirements to help clients make application decisions; manage all of the application and web Siebel Servers; oversee production patches and applying them; identify, track and ensure that the project deliverables are completed on time with quality standards; and communicate with other teams for the impact of any requirement.
Primary Responsibilities:
  • Solid organizational skills and focus on accuracy and attention to detail.
  • Excellent analytical, problem solving and troubleshooting abilities
  • Self-motivated with the ability to work both independently and in a team environment
  • Providing accurate and timely estimates for tasks
  • Provide support and leadership in critical production support issue resolution
  • Support the team for application availability, reliability and stability on a 7 by 24 by 365 basis
  • Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan
  • Work with team to achieve timely resolution of all production issues meeting or exceeding Service Level Agreements
  • Conduct code review to ensure the work delivered by the team is of high quality standards
  • Work with business to prioritize production issue resolution
  • Reviews, analyzes, and modifies programming systems including coding, testing, debugging and documenting programs
  • Participates in requirements gathering, program design, and database design
  • Relies on experience and judgment to plan and accomplish goals
  • The Software Engineer performs a variety of complicated tasks including production support and troubleshooting
  • Uses technical knowledge and experience to resolve development and support issues
  • May lead and direct the work of others, including code reviews and mentoring other staff on industry best practices
  • A wide degree of creativity and latitude is expected to accomplish goals
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.