CRM Jobs - Billing Administration Representative - Las Vegas, NV, 26169

at UnitedHealth Group
Location Las Vegas, NV
Date Posted October 6, 2019
Category Default
Job Type Full-time

Description

Welcome to one of the toughest and most fulfilling ways to help people. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. sm

Billing Administration Representatives are responsible for ongoing account maintenance, data entry of enrollment applications, review and reconciliation of premium billing invoices and provide superior customer service to internal/external clients.

Responsibilities:

 

  • Research and resolve enrollment, eligibility and billing discrepancies on premium invoices
  • Educate customers on payment options, billing information, payment addresses, invoice due dates and clarify information contained on premium invoices and electronic services
  • Contact external customers regarding outstanding balances and required payments

  • Reconcile discrepancies identified within customer invoices and ensure aging balances on accounts are being resolved in a timely manner

  • Analyze reports against existing billing data and make appropriate changes to ensure billing accuracy

  • Review rates from the Underwriting, Sales and Implementation departments to ensure accuracy before entering rates into applicable systems

  • Monitor customer account balances through researching, generating data queries and creating reports such as member audits and bills issued vs. bills paid reports

  • Coordinate with internal partners to validate and process rates and contract information to ensure they are updated accurately
  • Utilize multiple reports to research, resolve, and ensure the accuracy of enrollment eligibility
  • Analyze reports against existing billing/commission data and make appropriate changes to ensure accurate statement information

  • Accounts payable (A/P) and Accounts Receivable (A/R)

  • Ability to remain focused and productive with changing priorities and repetitive tasks.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

 

 

Required:

  • High School Diploma / GED
  • MS Excel (sorting & filtering data), MS Word (creating & editing documents), and MS Outlook (emailing & calendaring) experience
  • 1 + year experience in account reconciliation
  • 1 + year of data entry experience 

Assets:

  • Collections experience
  • Accounting or bookkeeping experience and/or degree in Accounting preferred
  • Experience with Facets platform and 834 membership files.
  • Bilingual-Spanish/English

  • Experience in a health insurance operations environment

  • Siebel program experience 

Careers at UnitedHealthcare Employer and Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

 

Keywords: UnitedHealth Group, Las Vegas, Billing Representative, Data Entry, Account Reconciliation