CRM Jobs - Call Center Representative, 26981

at The CSI Companies
Location Maitland, FL
Date Posted December 7, 2019
Category Default
Job Type Full-time

Description

The CSI Companies, a local staffing agency is currently hiring a Call Center Representative in the Maitland area for one of our largest clients a leader in the HR Management software and services industry.  They are looking for experience call center representatives that are tech savvy and can work in a fast-paced environment. CSIORL

Pay Rate:  $12/hr 

Duration:  4-month contract – can extend or potential to convert permanent based on performance and need

Main Responsibilities include:  scheduling training classes based on demand and requests.  Maintaining class schedules in the systems and software and assign labs for the training classes. 

Job Requirements:

Scheduling:
• Assign instructors/classrooms/labs for classes.
• Add and update class schedules daily, including class additions, cancellations, instructor changes, class time changes.
• Reserve training room in Time & Space and Resource Scheduler

Training Database/Hands-on Labs Assignments:
• Reserve training databases (using LMS class report) for Importing Data and Implementing Performance Reviews classes
• Assign/Maintain trainers’ WebEx hands-on lab assignments 
• Assign/Maintain/Updates APL1, Infolink, and Siebel codes for associate training classes.