|Date Posted||December 7, 2019|
The CSI Companies, a local staffing agency is currently hiring a Call Center Representative in the Maitland area for one of our largest clients a leader in the HR Management software and services industry. They are looking for experience call center representatives that are tech savvy and can work in a fast-paced environment. CSIORL
Pay Rate: $12/hr
Duration: 4-month contract – can extend or potential to convert permanent based on performance and need
Main Responsibilities include: scheduling training classes based on demand and requests. Maintaining class schedules in the systems and software and assign labs for the training classes.
• Assign instructors/classrooms/labs for classes.
• Add and update class schedules daily, including class additions, cancellations, instructor changes, class time changes.
• Reserve training room in Time & Space and Resource Scheduler
Training Database/Hands-on Labs Assignments:
• Reserve training databases (using LMS class report) for Importing Data and Implementing Performance Reviews classes
• Assign/Maintain trainers’ WebEx hands-on lab assignments
• Assign/Maintain/Updates APL1, Infolink, and Siebel codes for associate training classes.