CRM Jobs - Channel Manager / Sales Analyst $25.47, 30248

Location Tucson, AZ
Date Posted October 25, 2020
Category Default
Job Type Full-time


Sales Productivity Analyst

Pay rate 25.47/ hour

Location:  Tucson, AZ; Mountain View, CA; San Diego, CA; Fredericksburg, VA

Looking for: Work with Analytics, Accounting/ Finance

Heavy Cross Functional interaction

Quickbase (highly desirable or technically savvy)

Technical – Compensation/ Commission Research –Payment issues – QBO/ SaaS Siebel, Sales Logic Billing

Heavy Excel, Python understanding reporting

More Task oriented

-              Systems errors

-              Compensation validation

-              CAM (Customer Account Manager)


The Sales Productivity Analyst (SPA) role will enable the success of the US QuickBooks Solution Provider (QSP) Channel, also known as the Reseller Channel, by delivering on sales productivity tasks in key run the business (RTB) areas.

The candidate will have a specialized focus on the US QSP team within the US Partner Sales organization, inclusive of its external Reseller network. The candidate will drive efficiencies and effectiveness through Salesforce CRM, QuickBase, and other tools are end-to-end. The candidate needs to be adaptable to operate in multiple systems and energized in helping QSP account managers, leaders, and external Resellers navigate help in processes and tools to be proficient. The candidate will respond to system issues that the QSP account manager, leader or Reseller experiences and is knowledgeable of support resources to be effective at triaging issues to get to a resolution. The candidate will be able to flex between tactical and strategic activities daily and will be expected to be a proactive member of the team, identifying and driving improvements in processes.

Responsibilities & Qualifications:

             Proven success understanding complex sales workflows and how to attribute sales to the proper owner through reporting and analytics

             Demonstrated expertise in being able to translate sales data requests into easy to follow Salesforce reports and dashboards

             Technical tools savvy – analytic and statistical skills required; Experience using Excel, Salesforce, PRMs and databases

             Deep or intermediate in tools like Tableau, QlikView/Sense, Alteryx and/or similar a plus; Experience with Python a plus as well

             Data migration experience, both in the areas of planning and validation

             Ability to liaison with Sales, Finance, Operations, and other collaborating groups to validate, audit and adjust data

             Sales experience a plus, specifically in actually selling in medium to long term pipeline-based teams, or supporting them

             Support will include both technical use as well as business process adherence to ensure consultant proficiency. Works closely with frontline sales leaders and fellow analysts to drive effective use of the systems

             Support ‘tier 1’ level help with enterprise business solutions and submit help desk tickets or escalation when Salesforce or PRM errors and/or issues arise

             Excellent Communication – both written and verbal; Empathy for the customer; Speed to resolve issues

             Experience managing users via database – additions, removals, and modifications; Inventory of licenses, activations, deactivations, and merges

             Attendance and representation of Sales Ops in various daily/weekly Op Mechs - some internal, some external