CRM Jobs - Entry Level Customer Service Reps for Recent College Grads, 30221

at Volt
Location Irvine, CA
Date Posted October 21, 2020
Category Default
Job Type Full-time

Description

Are you a recent college graduate looking to get your foot in the door of a top global organization that offers lots of upward mobility? If so, we can help. No experience is required.

Volt has partnered with a leading automotive manufacturer in Irvine to help identify multiple Entry Level Customer Service Reps to work in the Consumer Affairs department.

In this role you will:

  • take incoming calls regarding warranty related issues, product liability issues, recalls, or any escalated issue that a dealer cannot handle
  • analyze and respond to call customer cases via phone and email
  • data processing and obtaining approval of customer reimbursements, goodwill requests, re-purchase requests and replacement vehicle requests
  • documentation and administration of all customer cases into Siebel

No experience is required, just a completed Bachelor's degree and excellent communication skills. The ideal candidates come from the hospitality, retail and restaurant industries.

Positions are temporary for 1 year with most of our employees being hired on and moved into new roles inside and outside the department. This company offers a great team oriented, positive atmosphere with lots of opportunity for upward mobility.

Pay is $18/hr to start and hours are full time, usually being M-F from 8am - 5pm.

To apply, submit resume today. Interviews will start ASAP!

Volt is an Equal Opportunity Employer.