CRM Jobs - IT Project Manager - REMOTE, 30237

at Maximus
Location Reston, VA
Date Posted October 23, 2020
Category Default
Job Type Full-time

Description

Job Description Summary

Job Summary:

The IT Project Manager will provide project management oversight of technology projects. This may be a self-contained project, or a large team within a more complex program. This position will define, implement, and manage scope, schedule, and resources so that all project milestones are delivered according to plan. The manager will utilize best practices in project management to achieve project goals, manage risks, and to successfully complete all planned activities.

Job Duties/Responsibilities:

• Performs all project management functions; including work
breakdown and cost estimation, scheduling, monitoring and
tracking of technical progress against the defined timetables and
budgets, and staff assignments and development
• Manages project expectations, evaluates project needs, and
communicates with stakeholders to ensure that program needs are
met with respect to urgency and priority
• Develops trust, credibility, and strong client relationships; seeks
opportunities to add value to internal and external client initiatives
• Supervises and manages staff assigned to the project and
assigns/directs their activities
• Reviews all project deliverables to ensure quality and accuracy to
meet project, stakeholder, and contractual standards
• Serves as the point of contact and client interface for project
technology related issues
• Manages activities of subcontractors utilized to deliver the
technical solution
• Defines and implements development plans for assigned projects
in order to ensure staff is knowledgeable on the applications and
technologies in use on the project and that project team
understand and follows processes and procedures
• Provides detailed direction during various stages of the lifecycle to
include requirements analysis, testing and potentially programming
support
• Identifying, tracking, managing, and communicating risks and
issues with stakeholders and upper management
• Ensures that all appropriate costs are included in quarterly
forecasts
• Ensures that MAXIMUS is in compliance with all applicable
requirements of the contact, state and federal regulations, and the
terms and conditions of the RFP and proposal
• Coordinates, prepares and manages technical presentations and
functional demonstrations to internal and external stakeholders
• Ensures the project is in compliance with MAXIMUS standards and
procedures
• Responsible for adhering to established safety standards
• Must be able to remain in a stationary position for an extended
period of time
• Occasionally lifts, carries, or otherwise moves items weighing up to
25 pounds
• Work is constantly performed in an office environment
• Performs other duties as necessary and assigned

Education/Requirements:

• Bachelor’s degree from an accredited college or university in
Engineering, Computer Science, or a related field; equivalent work
experience will be considered in lieu of degree
• 7+ years of direct IT related experience working on complex,
enterprise-wide software solutions
• 2-4 years of related experience in a PM/leadership role
• Experience in development and implementation of IT applications
to support complex business processes focused on
customer/client identification, outreach and education, service
delivery, and ongoing relationship management
• Experience deploying IT solutions in operating environments that
include call center and/or contact center, web portal (information,
self-service, web chat, etc.), inbound and outbound mail operations,
document and workflow management and financial management
(e.g. premiums, cost sharing, etc.)
• Strong interpersonal and team building skills, as well as an
understanding of client relationship building are essential
• Excellent organizational, interpersonal, verbal, and written
communication skills, ability to perform quantitative and qualitative
analyses
• High degree of confidence and ability to influence others through
expert communication skills
• Experience managing IT budgets and resources
• Ability to perform comfortably in a fast-paced, deadline-oriented
work environment
• Ability to execute many complex tasks simultaneously, and work as
a team member as well as independently
• Experience successfully developing and deploying IT solutions
using various development methodology (e.g. waterfall, iterative,
etc.)
• Skilled in Microsoft Office Software; including Word, Excel, Visio,
MS Project, and PowerPoint
• Experience with project management tools and software, such as
MS Project or JIRA

Preferred Experience:

• Working knowledge of IVR, Oracle 11g, Oracle Siebel, OBIEE, J2EE,
Web Technologies, Webservices, XML, or Deployment Management
experience
• Integration Project Management experience
• Relevant industry experience to include government services,
healthcare and insurance
• Proficiency with state healthcare programs (e.g. Medicaid, CHIP)
and related functions (e.g. enrollment management, eligibility
determination)

Preferred Certifications:
• TOGAF Certification
• Java Oracle Certified Expert
• AWS Certified Developer

Physical Requirements:
• Ability to sit for up to 80% of time
• Ability to lift or carry objects up to 25 lbs.
• Frequent use of computer, telephone, and office equipment (copier, fax, scanner)

 

Essential Duties and Responsibilities:  

- Perform project management for the full project lifecycle development and implementation of technical activities that ensure successful project completion for teams as large as 15 people

- Serve as the point of contact and client interface for project technology related issues

- Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority

- Develop trust, credibility, and strong client relationships; seek opportunities to add value to internal and external client initiatives

- Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards 

- Execute all project management functions; including work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables, budgets, staff assignments and developments

- Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery

- Supervise and manage staff assigned to the project by assigning and directing their activities

- Manage activities of subcontractors utilized to deliver the technical solution

- Define and implement development plans for assigned projects

- Ensure staff is knowledgeable on the applications and technologies in use on the project and that project team understands and follows processes and procedures

- Provide detailed direction during various stages of the lifecycle to include requirements analysis, testing and potentially programming support

- Identify and assess new functional capabilities supporting engineering change proposals and additional follow on work

- Identify, track, manage, and communicate risks and issues with stakeholders and upper management

- Ensure that all appropriate costs are included in quarterly forecasts

- Ensure that MAXIMUS is in compliance with all applicable requirements of the contract, state and federal regulations, and the terms and conditions of the RFP and proposal

- Coordinate, prepare and manage technical presentations and functional demonstrations to internal and external stakeholders

- Assure the project is in compliance with MAXIMUS standards and procedures

- Responsible for adhering to established safety standards

- Perform other duties as necessary and assigned

Minimum Requirements:  

- Bachelor’s degree from an accredited college or university within preferred field of study in Computer Science or Business Management. Equivalent work experience will be considered

- 12+ years of direct IT related experience working on complex, enterprise-wide software solutions

- 2+ years’ experience in a leadership position

- Experience in development and implementation of IT applications to support complex business processes focused on customer/client identification, outreach and education, service delivery, and ongoing relationship management 

- Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential

- Excellent organizational, interpersonal, verbal, and written communication skills, ability to perform quantitative and qualitative analyses

- High degree of confidence and ability to influence others through expert communication skills

- Experience managing IT budgets and resources

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to execute many complex tasks simultaneously, and work as a team member as well as independently

- Experience successfully developing and deploying IT solutions using various development methodologies (e.g., waterfall, iterative, etc.) 

- Skilled in Microsoft Office Software including Word, Excel, Visio, MS Project, and PowerPoint

- Experience with project management tools and software, such as MS Project or JIRA

- PM Certification preferred

- Working Knowledge of IVR, Oracle 11g, Oracle Siebel, OBIEE, J2EE, Web Technologies, Web services, XML, or Deployment Management experience is a plus

- Experience with cloud based projects: AWS, Azure, etc.

- Integration Project Management experience is a plus

- Relevant industry experience to include government services, healthcare, insurance preferred

- Proficiency with state healthcare programs (e.g., Medicaid, CHIP) and related functions (e.g., enrollment management, eligibility determination) preferred

Physical Requirements:  

- Must be able to remain in a stationary position for an extended period of time

- Occasionally lifts, carries, or otherwise moves items weighing up to 25lbs

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

 

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.