CRM Jobs - PeopleSoft Functional Analyst (CRM), 23100

Location Washington, DC
Date Posted April 13, 2019
Category Default
Job Type Contractor

Description

Title:  

PeopleSoft Functional Analyst (CRM)





Mandatory skills: 

  • SQR, CRM
  • ASAP, SDLC
  • Security, Integration, Workflow
  • SQL
  • PeopleCode, XML, BI, Application Designer
  • Active Analytics Framework, AAF
  • Documentation, Matrix

Job Description:

  • The primary responsibility of the client team is to maintain and support two (2) highly-visible enterprise resource planning (ERP) systems. 
  • The systems contain sensitive personally identifiable information (PII), and are relied upon throughout the client as systems of record: PeopleSoft Human Capital Management (HCM 9.2) and Oracle E-Business Suite (EBS 12.1.3). 
  • ASAP is also responsible for support and maintenance of PeopleSoft Customer Relationship Management’s (CRM 9.2) HR Help Desk module.
  • The primary objective for the Contractor is to perform maintenance on the client CRM application as needed. 
  • ASAP is looking for a techno-Functional Analyst to troubleshoot and analyze issues, design, develop, test, and implement solutions. 
  • The Contractor will work closely with the client teams as well as with the business partners in Human Resources.


Requirements:

The candidate shall possess the knowledge and skills set forth in the Technical Services :

The candidate shall also demonstrate the below knowledge and experience:

  • Ability to develop, upgrade, implement, test, and document software components.
  • Possess experience with PeopleTools version 8.56 and PeopleSoft CRM product.
  • The ability to participate with the ASAP team in the software development life cycle
  • The knowledge to use Application Designer, Application Engine Programs, SQR,PeopleCode, and XML/BI Publisher for custom development.
  • Possess significant experience with Active Analytics Framework (AAF).
  • Possess significant experience with Integration Broker.
  • Possess significant experience with PeopleSoft Security.
  • Possess excellent troubleshooting and analysis skills.
  • Possess experience with developing SQL.
  • Possess experience with Workflow.

The Contractor shall:

  • The Functional Analyst shall deliver, but not limited to, the following:
  • Troubleshoot and analyze issues, design, develop, test, and implement solutions for CRM HR Help Desk module. Issues include AAF, integration, security, and page functionality.
  • Documentation which describes and illustrates all changes, test cases, and testing results following the client documentation standards.
  • Requirements Traceability Matrix.
  • Knowledge transfer with internal TS team and business partners.