RESPONSIBILITIES:

Kforce has a client is seeking a motivated, analytical Remote Senior Veeva / Salesforce CRM Specialist in the life sciences industry to support our clients' various Veeva/Salesforce CRM platforms & the data integrations with Master Data Management & Data Warehouse solutions. This role is 100% remote including after pandemic is over.

Summary:
The role will work closely with Veeva CRM platforms upstream & downstream systems in a team environment, including a Master Data Management system, Data Warehouse, & Business Intelligence tools. The ideal candidate should be a CRM specialist with interest or experience in learning Veeva & a previous Salesforce or related CRM background. The ideal candidate will know the ins & outs of the Veeva platform from both a front-end & back-end perspective: configuration; administration; common objects/data model; system functionality, processes, & behaviors; etc. The candidate will be part of a 100% remote team, but occasional travel will be required to client sites after the pandemic is over.

Job Responsibilities:

• Guide a client through Veeva/Salesforce CRM implementation from a data-management perspective: attend requirements calls with third-party vendors & the client; review business & technical documentation, providing necessary feedback to support deliverables & client needs; provide expert opinions (& best practices advice) to the client & Veeva/Salesforce CRM implementation team related to the data & integration to/from systems; setup integration processes between Veeva/Salesforce CRM & systems, working with other internal resources
• Once operational, resolve any production-support Veeva/Salesforce CRM integration issues in a timely manner, working with client, Veeva/Salesforce CRM administrator
• Understand the interdependencies between Veeva/Salesforce CRM and MDM, Data Warehouse, and BI solutions
• Document business requirements, technical solutions, integration processes, and data flows as needed