CRM Jobs - Salesforce Analyst, 25170

at Robert Half Technology
Location Burlington, MA
Date Posted July 12, 2019
Category Default
Job Type Full-time


Ref ID: 02100-0011071175

Classification: Business Analyst

Compensation: DOE

Robert Half Technology is looking for a Business Analyst who has specialized Salesforce knowledge that they can leverage in a growing team. The ideal candidate for this role will have previous experience supporting multiple internal groups and driven to learn more about the power of cloud applications. This is a full-time opportunity that sits just North of Boston, MA. RESPONSIBILITIES: - Configure and administer the environment while working collaboratively with different stakeholding business units - Perform administrator functions involving user management, profiles, roles, permissions, assignment rules, queues, licenses, configure implement dashboards, reports, templates, page layouts, workflows, validation rules, automation processes and approvals - Provide day-to-day user support with Salesforce tools and applications - Work directly with stakeholders on smaller requests and as part of a collaborative Business Applications team for larger projects QUALIFICATIONS: - BA/BS in Information Systems or Computer Science preferred - Minimum 1 year of experience as a Salesforce Administrator - certification preferred - Experience with MS Office products (Outlook, Excel, PowerPoint) - Hands-on experience with databases and ERD - Previous experience with SQL preferred