CRM Jobs - Senior Salesforce Administrator and Marketing Analyst, 15978

at Mason Frank
Location Miami, FL
Date Posted June 13, 2018
Category Default
Job Type Full-time


Senior Salesforce Administrator and Marketing Analyst - Miami, Florida - $100,000+

A Fortune 500 company is looking to bring on a Salesforce Rockstar to join their team and lead the Salesforce tranistion to Lightning. They are in the Tourism industry and provide numerous employee travel perks! They are looking for a strong Salesforce Admin who is interested in increasing their Marketing Cloud skill set. They are already utilizing Sales and Service Cloud and have thousands of end users. You will be in a Senior role and play an intregral part on their team to enhance business objectives.

Candidate Qualifications:

  • 5-7 years of Salesforce CRM system administrator experience.
  • implementation experience.
  • Experience gathering and consolidating requirements from cross-functional groups.
  • Experience leading Small to mid-scale projects to completion
  • Ability to work under pressure and meet constantly changing timelines.
  • Experience working with Pardot, Social Studio & CRM Fusion - Demand tools, preferred

Candidate Responsibilities:

  • Own all aspects of CRM support/business needs for assigned business unit(s).

  • Document business needs; identify gaps between business needs and standard CRM application functionality; design and document solutions that fill the gaps; and provide detailed business requirements specifications for developers.

  • Assure the seamless integration with various applications such as NCL's various reservations systems (SeaWare, NVS, etc.), Epsilon, Business Warehouse, DocuSign, etc. through various ETL processes.

  • Perform application configuration and customization of CRM system/s (building screens, designing custom objects, developing workflows, etc.), including testing and evaluation to ensure quality and consistency

  • Evaluate and implement Salesforce AppExchange solutions and add-ons to enhance the CRM system/s.
    Prepare and document data conversion requirements for mapping from company systems into CRM.
  • Develop, document, and execute test plans to assess the integrity and accuracy of business processes, CRM module functionality setups and modifications, enhancements, customizations, and patches.
  • Develop and maintain end user training documentation and deliver training to users as required.
  • Develop and maintain business process documentation and consider compliance in all business process analysis and redesign activities.
  • Support, analyze, and resolve critical production application issues as required.
  • Drive user adoption of CRM systems to ensure compliance and success of the tool.

  • Provide guidance and assistance to Jr team members as needed.

  • Support and implement various non CRM/Marketing applications as required.

  • Provide guidance for system/process workflow template development and data filtering criteria within CRM systems.
  • Ensure consistency of CRM usage conventions, compliance with best practices, and integrity of data.
  • Perform and/or provide oversight on mass data uploads into CRM systems.
  • Implement new departments into Salesforce CRM platform as required.

Senior Salesforce Administrator and Marketing Analyst - Miami, Florida - $100,000+

If you are interested, please call Taylor at 267-233-6490 ASAP AND send your resume to Taylor at [Click Here to Email Your Resumé]. My client is interviewing now and this role is likely to move quickly!

Mason Frank International is the leading recruitment firm in the US, advertising more / SFDC jobs than any other agency. We deal with both SFDC Partners & End Users throughout the world and we have never had more live requirements. By specializing solely in placing candidates in the market I have built relationships with most of the key employers in the US and have an unrivalled understanding of where the best opportunities & SFDC jobs are. I understand the need for discretion and would welcome the opportunity to speak to any candidates that are considering a new career or job either now or in the future. Confidentiality is of course guaranteed. For information on the market and some of the opportunities & SFDC jobs that are available I can be contacted at [Click Here to Email Your Resumé].

Senior Salesforce Administrator and Marketing Analyst - Miami, Florida - $100,000+