CRM Jobs - Siebel Administrator/Engineer, 28789

at Experis
Location Austin, TX
Date Posted June 3, 2020
Category Default
Job Type Contractor


A top company in Austin is seeking a Siebel Administrator/Engineer to join their team for a six month engagement with likely extensions. This position allows for full remote work. Additionally, due to the position supporting federal government clients proper work authorization status is required.

Job Responsibilities:
-Participates in installations, patches/updates provides problem resolution and supports teams in the use of Siebel CRM application tools used on the Program
-Troubleshoots issues in existing Siebel IP 2016 based applications, Oracle BI Publisher and web services written on an Oracle SOA platform
-Supports the existing Siebel CRM application and capabilities to be used on the Program, including working with the customer to obtain and maintain the tools and services necessary to support current functionalities in the Siebel applications and its associated interfaces

Key Responsibilities:
-Support for the PRM (Partner Relationship Mgmt) and eSales (eCommerce) platform.
-Partner with Tech Leads to support Core App & Interlock capabilities
-Perform non-repository migration using Siebel Application Deployment Manager (ADM)
-Provide SIEBEL enterprise installation & configuration, patch management and version upgrades
-Code deployments and virtual application support
-Troubleshoot environment issues, generate/interpret log files and trace/analyze crash files
-Provide performance tuning and support production environment
-Partner with Product Owner, Tech Lead and Testing teams
-Follow Siebel standards
-Supporting of capabilities in Sales & Services developed within Siebel platform including but not limited to: Quote, Pricing, Contracts, Order, Validations, Interlocks, Break/Fix Dispatching, Credits/Returns/Exchanges, Offline & Online Sales process.

Job Requirements:
-Understanding of Siebel architecture and experience in monitoring and troubleshooting application performance including Siebel inbound and outbound web services hosted on enterprise service bus (e.g. Oracle Service Bus)
-Experience using Siebel Server management tools and utilities to import/export and maintain multiple repositories, and Siebel Application Data using ADM and EIM
-Experience in Siebel environment setup/installation, Siebel Server Administration and patching of multiple environments on virtual machines running Windows and Linux/Unix Operating Systems
-Experience installing Siebel patches related to product upgrades and security hardening
-5+ years of experience maintaining Siebel CRM applications (using at least version 8.1x, or higher such as IP 2015/2016)

Preferred experience:
-Experience using engineering environments and tools that support agile development, and especially Scaled Agile Framework (SAFe), such as JIRA, Rally, VersionOne, Confluence, CAST software to perform software quality testing and Oracle Application Testing Suite (Preferred)
-Experience using puppet (Preferred)
-Experience supporting system development, integration and test environments(Preferred)
-Experience working in Siebel operational environments that involve load balancing with F5 and other third-party HTTP load balancers(Preferred)
-Experience working/configuring and implementing Siebel workflows and Server component groups such as Enterprise Application Integration (EAI), Application Object managers, and external adapters (e.g. Web Gate, LDAP, Active Directory, SSO) (Preferred)

Essential Requirements:
-Eligible candidates should have 5-7 years of experience in Siebel system administration ,application support and troubleshooting experience
-Oracle HTTP web server administration and tuning
-Strong technical knowledge of Siebel Architecture including Gateway, Siebel, Web, and Database Servers
-Strong technical knowledge of Siebel EAI and EIM components, including Web Services, Workflow, VBC, and EBC
-Strong technical knowledge of Siebel Tools Configuration
-Experience with Oracle database monitoring, tuning, querying (SQL)
-Ability to perform after-hours tasks
-Strong communication skills and ability to read, write, speak and understand English
-Experience with Siebel IP 2016

Experis is an Equal Opportunity Employer (EOE/AA)