Associate Director of Integrations, GU360 Salesforce Implementation Team – University Information Se

at Georgetown University
Published January 21, 2023
Location Washington, DC
Category Default  
Job Type Full-time  


Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


Associate Director of Integrations, GU360 Salesforce Implementation Team - University Information Services - Georgetown University

Job Overview

Georgetown University seeks a dynamic technology leader for the position of Associate Director of Integrations on our award winning GU360 Project's Salesforce implementation team.

The Associate Director is responsible for the design and implementation of real-time and scheduled integrations between university business systems, documentation and project tracking; and manages vital connections between systems and supports secure, timely data and translation processes touching all areas of the University including Advancement, Student Systems, and HR and Financials.

In addition to connecting enterprise data systems, they use operational and functional knowledge of all aspects of Salesforce and Mulesoft to develop sustainable integrations that are vendor or software agnostic where possible.

Work Interactions

Reporting to the Technical Director, CRM, the Associate Director of Integrations may serve as a member of one or more project teams, with additional reporting line to that project's manager. As well, they have four direct reports and are responsible for managing implementation partners and vendors as applicable to the specific project.

As well, they develop effective working relationships across UIS and with business owners and functional organizations to ensure a detailed understanding of business needs and how to meet them with integrations and UIS tool sets.


* Bachelor's degree in Computer Science or related computing-intensive field
* 5 years of experience or a Master's degree in Computer Science/MIS or related computing intensive field with at least 2 years of experience
* Demonstrated experience in building effective working relationships within and across departments, reporting lines, and functional areas while working in diverse and dynamic organizations.
* Demonstrated accuracy and attention to detail, as well as demonstrated oral and written communication skills
* Ability to build and use effective working relationships within own department and across line, functional and geographic reporting lines.
* Demonstrated analytical and problem-solving skills in order to produce timely, efficient and high-quality deliverables
* Demonstrated experience using tools and programming languages for writing and modifying programs that comprise an applications system

Preferred qualifications

* 1 to 4 years of experience in developing integrations for Cloud-based applications (web-based, API, SOAP, REST, etc.) specifically with Salesforce and Mulesoft
* Maintenance and design of relevant enterprise systems (Salesforce, Mulesoft, Workday, Banner, etc.) - with experience in a higher education setting

Work Mode: Telework. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position's mode of work designation. Complete details about Georgetown University's mode of work designations for staff positions can be found on the Department of Human Resources Mode of Work Designation.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [Click Here to Email Your Resumé].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

COVID-19 Vaccination Requirements:

The Georgetown University community is committed to our public health approach and the important role that vaccines play in contributing to the safety of our University and our broader communities. Georgetown University requires students, faculty, staff and visitors to be fully vaccinated against COVID-19 and to have received a COVID-19 vaccine booster shot when eligible, or to have an approved medical or religious exemption. This requirement applies to all faculty and staff, including teleworking employees. Complete details and updates can be found in the Coronavirus (COVID-19) Resource Center.

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