CRM Transformation Manager

at Adecco USA
Location Pittsburgh, PA
Date Posted June 4, 2021
Category Default
Job Type Full-time


Adecco is currently assisting a globally known client in their efforts to fill a CRM Transformation Manager job in Pittsburg, PA paying up to $50.00 / hr. Apply now if you meet the qualifications listed below!

  • Type: Fulltime (40 hours / week)
  • Length: 6+ month contract
  • Shift/Hours: Mon - Fri / 8:00 - 5:00
  • Pay Rate: up to $50.00 per hr / Adecco W2
  • Requirements for this CRM Transformation Manager job include, but are not limited to:
    Our client is looking for a Transformation Manager to manage their CRM product. The Transformation manager is responsible for leading the successful delivery of the product across multiple business units. Responsible for the planning and governance of the product from the build to the implementation in specific business units. The ideal candidate will have a proven ability to drive execution of product deliverables, lead cross functional teams, and find innovative ways to solve problems.
    • Lead and define the governance model for CRM product. Includes governance at an executive leadership level (i.e. steering meetings)
    • Deliver strong and effective cross functional team and executive level communication to ensure stakeholder engagement and alignment
    • Work closely with SBU CRM Transformation Managers to coordinate deliverables and timing of specific SBU/market launches
    • Lead and positively influence the cross functional team which includes PPG teams (geographically distributed members which could span multiple SBU's) and external strategic partners
    • Hold the teams accountable for accomplishing key milestones by encouraging communication and collaboration, resolving conflict and demonstrating leadership
    • Anticipate obstacles or risks and solve complex problems to ensure that product deliverables are delivered on schedule and meet financial goals
    • Manage product budget and track resources time
    • Manage complex interdependencies and resources across the product
    • Identify key requirements needed from cross-functional teams and external vendors
    Qualifications for this CRM Transformation Manager job include, but are not limited to:
    3+ years of Program/Project Management; SAP C/4HANA or SAP CRM or any other CRM experience required
    • Experience with Agile and Scaled Agile development principles
    • Excellent verbal and written skills and the ability to communicate effectively across all levels, including executive leadership
    • Ability to lead and positively influence a large cross functional team, including resources from external vendors/strategic partners
    • Ability to manage stakeholders at all levels, including executive leadership/program sponsors
    • Experienced with geographically distributed team
    • Project Management Professional (PMP) or equivalent certification
    • Preference that candidate be located in Pittsburgh. During COVID, can work remotely, but willing to travel to Pittsburgh per business needs
    • Experience with tools like Azure Devops
    Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Medical, dental, and vision benefits
  • IMPORTANT: This CRM Transformation Manager job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
    The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include available Skills Training, 401(k), Insurance Benefit Plans
    Equal Opportunity Employer/Veterans/Disabled

    Equal Opportunity Employer/Veterans/Disabled

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