The candidate must have strong communication skills, demonstrating their ability to successfully collaborate with Business Stakeholders, Solution Architects, Release Managers, Support teams and various levels of business and IT Management. They must be flexible and manage their time wisely while also demonstrating a strong sense of urgency on critical issues.ROLEExecutes against project plans and delivers assignments within scope, schedule, and budget.Adopts and adapts to newly approved technologies, programming languages, tools, and standards.Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints, including the ability to estimate work needed.Assesses functional and nonfunctional requirements and creates designs to meet both business and technical needs.Creates conceptual and detailed technical design documents.Provides implementation expertise contributing to rollback, post install, data migration, and other artifacts as required including creation of support plans.Adheres to security management practices and promotes established security standards.Works with diagrams and documents the orchestration system solutions, configurations, break/fix procedures.Troubleshoots and solves code level problems quickly, efficiently, and accurately.Creates automated unit and integration tests in their local environments after code development.Provides specific, relevant reporting for stakeholders in support of root cause analysis on critical issues.Adheres to the Change Management processes.Other duties as assigned.IT Analyst and Architect - SAP CRMMust Have:SAP CRM 7.0, ABAPDesired:SAP S/4HANA/ ECC 6.0 - SD ExperienceWork with internal and external partners to understand requests, gather requirements, perform ROI and risk analysisDesign and build SAP CRM solutionsPerform maintenance and support of SAP CRM modulesCreate test scripts and drive integration and regression testingSuccessfully handle multiple issues and tasks, completing them on time, on budget while exceeding expectationsEnsure technical solutions maintain design integrity, adhere to functional designs, and meet business needsEnsure, where possible, global solutions are scalableSeek opportunities to develop and maintain knowledge of business processes, application functionality, and configurationRecommend operational continuous improvement opportunities, service efficiency initiatives, and business process improvement to better serve business needsMake recommendations on functional and technical improvements to the applicationManage global and local SAP CRM projectsWork closely with other team members, locally and globally, with proactive sharing of expertise, to improve and ensure team successProvide feedback on team members' performanceMust possess the followingExcellent verbal and written communications skills and the ability to communicate with all levels of the organization from senior management to staff level teams, both business and ITSuperior work ethic with a positive, can-do attitudeExcellent customer service skillsDemonstrated attention to detail and excellent time managementSuperior collaboration skillsAbility to deal with conflict and work under pressure to meet deliverable commitmentsTechnical aptitude and a passion for learning about new emerging technologies7+ years enterprise-level architecture and/or programming experience.Experience in leading small and large projects with many team members within IT and the business.Experience with functional design and configuration of SAP CRM, Trade Promotion ManagementExperience in configuration and enhancements to WebUIStrong experience in CRM MiddlewareIntegration of TPM with S4Strong experience in ABAP programming, BADI, GUID concepts, external debuggingExposure to SAP Sales Cloud (C4C) and Commerce Cloud (Hybris)Basic understanding of SAP BW system and query designGood understanding of business processes including, but not limited to sales, customer service, and marketing.Demonstrated experience with large Enterprise ERP implementations in the areas of technical design specification, development, and knowledge transfer.Basic understanding of SAP core modules Finance & Controlling (FICO) , Sales & Distribution (SD), Material Management (MM), Production Planning (PP), Plant Maintenance (PM) and manufacturing and consumer products business processesStrong understanding of Agile and Scrum methodologiesTravel, domestic and international, up to 10% normally, with projects up to 25%.Beneficial skillsExperience in SAP S4 HANA, ECC 6.0 SD functionality,Migration to S4 HANA experienceHands on development experience in ABAP, Web Dynpro, Smart Forms, SAP ScriptsExperience with SAP Sales and Distribution (SAP SD) related Master DataExperience with pricing, rebates, agreementsExperience with end-user support for SAP SD, providing a high level of customer satisfactionExperience performing data loads using list management and/or LSMWBasic project management understandingSAP project implementation experienceRecommendedBachelor of Science degree in Computer Science, Information Systems, or equivalent experience.Ability to communicate effectively both orally and in writingStrong problem solving, trouble shooting and analytical skillsAbility to handle multiple conflicting priorities in a professional manner, good planning and organizing skillsAbility to effectively articulate and present complex concepts and ideas to IT development teamsAbility to interact with business users and 3rd party partnersWorking in distributed team environments, self-motivated, and self-directed