|Date Posted||June 5, 2021|
Contract to Hire
Our client is currently seeking a Salesforce Administrator to join their Salesforce team at their corporate headquarters in Charlotte NC / Concord, North Carolina. The Salesforce Administrator is responsible for completing analysis, solution documentation, declarative development, and platform configuration in support of Salesforce initiatives with guidance from our Solutions Architect and Senior Administrators. They are looking for a driven and self-directed individual with a proven passion for personal development and growth. This role will partner closely with our internal teams to consistently deliver value via the Salesforce platform.
This is a contract to hire role in Charlotte metro NC possibly may consider direct hire, The salary range is $100,000 - $115,000 plus bonus / benefits- this role is currently remote/off site but eventually will be a hybrid model. Candidates in Charlotte area (50 mile radius) is preferred or at a minimum must be EST or CST timezone
Partner with various teams including the Call Center, Marketing, and internal IT teams to understand business requirements and provide solutions for requested changes Administer and manage data flows between Salesforce and Pardot Assist with and provide support to Marketing with respect to campaigns and journeys Compare, contrast, and present proposals for solution candidates using resources within the AppExchange and Trailhead as necessary, with a specific focus on Call Center and Service Cloud solutions Assist in the creation of workflows and custom object design and builds Create Custom reporting and dashboards within Salesforce as necessary Complete User Administration tasks, Access Management Alignment, System Security, Role and Profile modifications (including Permission Sets, Sharing Rules & Public Groups) Assist with release management tasks Production support triage specific to LiveAgent, Live Message, Agent Consoles, and the Salesforce based LMS components