SalesForce Administrator
Published | May 13, 2022 |
Location | Raleigh, NC |
Category | Default |
Job Type | Full-time |
Description
Tatango is looking for a Salesforce Administrator to join our growing team!
As our Salesforce Administrator, you will play a key role in supporting our go-to-market teams by owning the administration of our sales tech stack with a primary focus on Salesforce. The right candidate must be extremely well organized, quality-minded, and effective at implementing processes that enable our team members to be more productive in their roles. This is a remote work position based in the United States.
What You'll Do:
- Own Salesforce administration for the company including all user administration, data management processes, dashboards & reports, data analysis, UI configuration, QA, testing, and integrations
- Provide internal user support using Salesforce to enable day-to-day productivity
- Work in partnership with the Marketing team to leverage utilizing HubSpot Marketing for integrations, reporting, and campaigns
- Own the administration of all sales tech stack systems and tools including but not limited to Outreach, Gong, PandaDoc, Process Street, Intercom, and Seamless AI
- Gather department and individual business needs and requirements, design customizations consistent with requirements, and deliver within timeframe and budget
- Collaborate with go-to-market leadership and sales teams on list building and data management strategies to enable our teams to engage, convert, and grow clients
- Collaborate with engineering resources as needed to integrate proprietary data/systems
- Evaluate and recommend 3rd party software integrations to increase productivity
- Own communication and accountability with 3rd party vendors for our sales tech stack
- Implement automation within and between systems to increase our efficiency
- Continually look for improvement opportunities and process automation
What You'll Bring:
- Bachelor's Degree preferred, or equivalent combination of education, training, and experience
- 3+ years of hands-on experience with Salesforce including Salesforce Administrator Certification
- 3+ years of overall experience in a B2B technical sales environment
- Ability to create and maintain Salesforce flows, quick actions, custom objects, and validation rules that provide the desired user experience
- Proven track record of successfully developing solutions in Salesforce sandbox environments and deploying to production
- Demonstrated ability to manage projects effectively to completion
- Excellent communication skills (written/verbal) with both technical and non-technical audiences
- Organized, independent, resourceful, and diligent in maintaining quality CRM data
- Self-motivated, results-oriented, team player who puts their team first and has fun!
Extra Credit:
- Sales Cloud Certification
- Experience with HubSpot and Outreach.io
- Ability to apply principles of an agile development process including backlog management, planning and running sprints, and incorporating user feedback regularly
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