* Provide application support including but not limited to, troubleshooting system errors, and pre-emptive identification and resolution of issue

* Create reports in Salesforce as required

* Work with all key stakeholder groups to identify datasets that require cleansing and loading into Salesforce

* Follow all IT processes and procedures for handling incidents

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

* 5+ years of Salesforce experience in a system support role

* Experience of supporting Salesforce user groups in a customer- facing role in Production environment

* Hands-on experience with troubleshooting technical issues in Salesforce

* Salesforce Administrator Certification

Client is a leading provider of financial services

* Hybrid work environment in Manhattan

* Opportunity to potentially be extended full-time