Senior Salesforce Administrator

at Venteon
Published November 30, 2022
Location Southfield, MI
Category Default  
Job Type Full-time  


• Own the Salesforce platform
• Ensuring optimal performance of the Salesforce platform
• Managing Salesforce Users, the Sharing Model, and 3rd party packages
• Support our teams by enabling & supporting business processes using Salesforce and other third-party tools
• Tracking Cases (tickets) created by end users requesting support and enhancements
• Meeting with business stakeholders to understand current processes, desired process changes, and/or pain points
• Analyzing business requirements, identifying solutions, and documenting solution blueprints
• Creating or enhancing Salesforce business processes using custom objects & fields, page layouts, Actions, Lightning Pages, FLOW, Process Builder, Workflow, Approval Processes, and Validation Rules
• Develop and enhance dashboards and reports to serve operational and analytical data needs
• Delivering Salesforce training and providing end-user support
• Building custom reports and dashboards
• Performing database maintenance tasks, including data loads, routine updates, and duplicate cleansing
• Collaborating with management to define priorities, determine enhancement complexity, and plan the Salesforce Roadmap
• *To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lightning Experience
• General administration (User Management, Permission Sets, Roles, Profiles, Permission Sets, Sharing Rules)
• Object configuration (fields, record types, lighting pages, page layouts, actions, formulas, validation rules)
• Advanced skills with all facets of Salesforce's automation tools (FLOW, Process Builder and Approval Processes)
• Report & Dashboard configuration
• Governance best practices (data governance, change management, data backups, Sandboxes, Change Sets and/or other migration tools using the metadata API)
• Salesforce Data Loader (or equivalent)
• Sales Cloud (Opportunities, Splits, Teams, Products & Price books, Contracts)
• Service Cloud (Console, Feed, Case Assignment, Escalation, On-Demand Email to Case)
• Chatter
• AppExchange Package installation & setup (a general understanding of process and concepts)

A Plus
• APEX code development (triggers, web services, batch)
• Custom Metadata Types, Custom Settings, Custom Labels
• Lightning Component development
• Web services (SOAP, REST)
• Familiarity with
• Conga Suite (Composer, Contracts, Sign, Orchestrate, Grid)
• DocuSign Integrations
• Excel Plugins/Adapters (Xappex)
• Integration Tools - API
• Flowsum

• Bachelor's Degree in a related field
• 7+ years of proven experience in the maintenance and enhancement of Salesforce systems with certification as a Salesforce Certified Administrator (Advanced Administrator and Platform Developer certifications preferred)
• Excellent analytical, technology, communication, and problem-solving skills
• Ability to manage multiple projects and deadlines simultaneously
• Demonstrates ability to meet deadlines, handle and prioritize simultaneous requests