Senior Salesforce Administrator

at Black & Veatch
Published January 20, 2023
Location Frostproof, FL
Category Default  
Job Type Full-time  

Description

Senior Salesforce Administrator

Date: Dec 28, 2022

Location:

US Atlanta, GA, US Overland Park, KS, US Dallas, TX, US

Company: Black & Veatch Family of Companies

Together, we own our company, our future, and our shared success.

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Company : Black & Veatch Corporation

Req Id : 94869

Opportunity Type : Staff

Relocation eligible : No

Full time/Part time : Full-Time

Project Only Hire : No

Visa Sponsorship Available: No

Job Summary

As Senior Salesforce Administrator, youll play a vital role as a member of Enterprise Sales & Client Account Management on the Sales Operations Product Team. We are looking for a proactive individual that can help us continually improve our Salesforce platform.

We require someone with a deep understanding of the Salesforce ecosystem, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance as well as communication. The ideal candidate will have the ability to translate technical information into laymans terms, clearly explaining design options and their potential impact.

Black & Veatch prides itself on the support of our employees and providing flexibility to make the things that are most important to you, a priority. This is why we offer our professionals, located near an office, the option of a Hybrid work environment. Our hybrid work approach allows our employees to work two days a week from other locations outside of the office. Additionally this opportunity has the possibility of being located in any of our offices located across the U.S; click the link to see a full list of U.S. Office Locations. Some positions may be relocation eligible. Speak to your recruiter if you have interest in relocation.

Key Responsibilities

  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules

  • Salesforce configuration changes, including, but not limited to: Workflow, Process Builder, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports

  • Understanding of basic triggers/Apex code knowledge

  • Sandbox environment management

  • DevOps/release management experience

  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience

  • Identify unused or underutilized platform features

  • Create a platform roadmap and define priorities

  • Data management to improve Salesforce data quality, implementing rules and automation as needed

  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

  • User support tickets

  • Monitor and improve user adoption

  • New user and ongoing user training

  • Technical documentation

  • Management of integrated applications and third-party systems including Workday, PeopleSoft, Oracle Cloud, etc.

Management Responsibilities

Individual Contributor

Preferred Qualifications

  • Understanding of basic triggers/Apex code knowledge

  • Demonstrates continued personal/professional development

  • Active in the Salesforce community

Minimum Qualifications

  • Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration hands-on experience with Sales Cloud

  • Certified Salesforce Administrator

  • Additional Salesforce certifications e.g., Advanced Administrator, Process Automation Specialist, CPQ Specialist, Platform App Builder

Knowledge, Skills, and Abilities

Required:

  • A proactive attitude to platform enhancements

  • Designing scalable, best practice solutions

  • Excellent relationship-building skills

  • Ability to liaise with stakeholders at all levels

  • Translating requirements into technical solutions

  • Experience in change management and governance

  • Training end users and key stakeholders

  • Technical documentation

  • Available and responsive to questions

  • Experience implementing Salesforce configuration changes

  • DevOps/release management experience

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Certifications

Work Environment/Physical Demands

Typical office environment.

Competencies

Salary Plan

SAM: Sales

Job Grade

006

Black & Veatch endeavors to makeaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

For our EEO Policy Statement, please click. If youd like more information on your EEO rights under the law, please clickand.

Notice to External Search Firms : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.

Job Segment: Engineer, Engineering