Senior Salesforce Administrator / Project Manager

at NCR
Published February 1, 2023
Location Atlanta, GA
Category Default  
Job Type Full-time  


About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Senior Salesforce Administrator / Project Manager

Location: Atlanta, GA

Position Summary & Key Areas of Responsibility

High visibility position leading management of salesforce projects and enhancements. Manage initial evaluation and determination of project viability in the NCR Salesforce instance. Develop and manage project scope and requirements in coordination with our IT business partners. Responsible for tracking attainment of project milestones and communicating to Industry stakeholders.

+ Collaborate with various internal departments, including Sales, Marketing, Finance, and IT to ensure that the Salesforce environment supports internal needs relating to functionality and performance

+ Manage the development of customized solutions within the Salesforce platform to support critical business functions and meet project objectives, stakeholder requirements and company goals

+ Interact directly with stakeholders as necessary to analyze project objectives and business needs

+ Participate in design, development, testing and documentation of scalable, high-quality business solutions on the Salesforce platform optimizing declarative functionality as needed to support a successful project outcome

+ Oversee the creation of business requirements, user stories, and acceptance criteria for all project requests

+ Communicate with stakeholders and developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment

+ Manage day-to-day operational aspects of a project including identification of project risk

+ Reviews deliverables prepared by the IT team before passing to stakeholder

+ Act as a key contact for stakeholder communication during the project lifecycle including weekly project updates

Basic Qualifications

+ 6 + years of experience with Salesforce administration

+ SFDC Advanced Administration Certification.

+ Ability to perform assigned tasks with minimal direct supervision

+ Excellent organizational skills & detail oriented

+ Strong analytical and critical thinking skills

+ Experience with Agile methodologies

+ Bachelor's degree or equivalent work experience

Preferred Qualifications

+ Experience with Salesforce Sales Cloud and Service Cloud

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

+ Medical Insurance

+ Dental Insurance

+ Life Insurance

+ Vision Insurance

+ Short/Long Term Disability

+ Paid Vacation

+ 401k

EEO Statement Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Help us run the world's top brands.

At NCR ( , you'll have meaningful and relevant work experiences, opportunities to learn and make a real contribution. Every day we build on our 130+ year history ( to transform, connect and run our customers' technology platforms.

A career here means embracing our innovative culture and shared values ( , always seeking new adventures and carving your own path.