The Ameriprise Financial Technology team mission is to create innovative technology solutions and engaging digital experiences for our clients, advisors, and employees. We embrace an inclusive and collaborative culture that allows us to partner across the business and lend our expertise in the areas of corporate computing, network infrastructure and security. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you’re motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Technology.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Senior Salesforce Product Manager will play a pivotal role to deliver Salesforce solutions used by CTI’s North America Sales & Distribution teams. This is a hands-on role that will include day-to-day product management responsibilities and strategic designing. In this role you will collaboratively work with business product development team and offshore engineering team.

• We are looking for someone with validated Leadership in prioritizing business requests, bringing together business requirements from business collaborators, writing user stories, and lead all aspects of end-to-end implementation and roll out plan. Work jointly with Head of CRM platform to improve the value of delivered solutions and ensure they meet collaborators’ needs.
• Be the SME on all tools within the platform.
• Translate business requirements into efficient solutions demonstrating Salesforce tried and tested practices. Act as a decision maker on daily scrum calls and sprint planning to drive effective backlog management.
• Develop documentation and training materials for the business users.
• Identify and implement Salesforce standard methodologies to enable business processes and outcomes. Partner with product managers (Customer experience, Sales Enablement) for Marketing Technology to ensure effective integration. Communicate frequently business collaborators to ensure IT updates are communicated on a consistent basis.
• Track, report and implement product launches/releases. Participate in industry groups and forums to identify outstanding solutions.

• Bachelors degree or equivalent (4-years) in Computer Science, Engineering, MIS; or equivalent work experience.
• 10+ years of related experience required.
• 10+ validated experience in technology and/or software development, progressing in complexity and responsibility.
• 5+ years shown success in a fast-paced product management role for SaaS-based products.
• 5+ years in developing and implementing Salesforce CRM Solutions.
• Successful track record of delivering projects that meet business goals as well as time, budget and quality guidelines.
• You have experience working remotely and collaborating with offshore teams. You have strong verbal and written communication skills with ability to present sophisticated information in understandable way to all levels of the organization.
• You can quickly build rapport, credibility, trust, and respect throughout the organization at all levels.
• You can work independently with little direction or direct supervision.
• Shown achievements in planning, advising and implementing sophisticated projects on time, within budget and with desired functionality.
• Validated maturity and efficiency in leadership of technical projects and teams. Experience in delivering technical solutions through both vendors, offshore and onshore, and employee resources.
• Experience with setting technology strategy in alignment with business priorities.

• Shown achievements in planning, advising and implementing sophisticated projects on time, within budget and with desired functionality.
• Validated maturity and efficiency in leadership of technical projects and teams. Experience in delivering technical solutions through both vendors, offshore and onshore, and employee resources.
• Highly effective communication skills that includes the ability to deliver technical information to non-technical audiences.
• Confirmed leader with vision and innovation in using technology to move the business forward.
• Strong communication skills to engage team, facilitate discussions, mentor team members, resolve conflict and mitigate business impediments. Impacting successful product delivery.

Required Qualifications:

• Bachelors degree or equivalent (4-years) in Computer Science, Engineering, MIS; or equivalent work experience.
• 10+ years of related experience required.
• 10+ validated experience in technology and/or software development, progressing in complexity and responsibility.
• 5+ years shown success in a fast-paced product management role for SaaS-based products.
• 5+ years in developing and implementing Salesforce CRM Solutions.
• Successful track record of delivering projects that meet business goals as well as time, budget and quality guidelines.
• You have experience working remotely and collaborating with offshore teams. You have strong verbal and written communication skills with ability to present sophisticated information in understandable way to all levels of the organization.
• You can quickly build rapport, credibility, trust, and respect throughout the organization at all levels.
• You can work independently with little direction or direct supervision.
• Shown achievements in planning, advising and implementing sophisticated projects on time, within budget and with desired functionality.
• Validated maturity and efficiency in leadership of technical projects and teams. Experience in delivering technical solutions through both vendors, offshore and onshore, and employee resources.
• Experience with setting technology strategy in alignment with business priorities.

Preferred Qualifications:

• Shown achievements in planning, advising and implementing sophisticated projects on time, within budget and with desired functionality.
• Validated maturity and efficiency in leadership of technical projects and teams. Experience in delivering technical solutions through both vendors, offshore and onshore, and employee resources.
• Highly effective communication skills that includes the ability to deliver technical information to non-technical audiences.
• Confirmed leader with vision and innovation in using technology to move the business forward.
• Strong communication skills to engage team, facilitate discussions, mentor team members, resolve conflict and mitigate business impediments. Impacting successful product delivery.

26076BR