Overview
Join GoodLeap as a Salesforce Administrator.
Job Description
Overview
GoodLeap is hiring a Salesforce Administrator to provide day-to-day support and maintenance for a Salesforce org with 1,000+ users across Service Cloud, Sales Cloud, and Financial Services Cloud.
Responsibilities
- Provide frontline support via help desk tickets; troubleshoot and resolve Salesforce issues.
- Manage routine admin tasks: user accounts, profiles/permissions, reports, dashboards.
- Maintain data quality through cleanup, duplicate management, and integrity monitoring.
- Support training/onboarding and create user documentation for adoption.
- Assist with system maintenance, update testing, minor configuration changes, and vendor coordination.
Requirements
- Minimum 2–3 years Salesforce admin experience.
- Strong communication and problem-solving ability; able to prioritize concurrent requests.
- Working knowledge of user management, security settings, reports, dashboards, and page layouts.
- Ability to create/modify basic formula fields, workflow rules, and process builder flows.
- Strong data management and troubleshooting skills.
Preferred / Nice to Have
- Salesforce Admin certs (ADM201/ADM211) recommended.
- Sales Cloud / Service Cloud certifications preferred.
- Experience in SCRUM/agile environment preferred.
Compensation
- $110,000–$130,000 USD annually.
- Role may also be eligible for a bonus.
Source URL: https://jobs.lever.co/goodleap/b32507de-93e1-4753-ab7a-c49315ea19f4