Salesforce Administrator

## Overview GoodLeap is hiring a **Salesforce Administrator** to provide day-to-day support and maintenance for a Salesforce org with 1,000+ users across Service Cloud, Sales Cloud, and Financial Services Cloud. ## Responsibilities - Provide frontline support via help desk tickets; troubleshoot and resolve Salesforce issues. - Manage routine admin tasks: user accounts, profiles/permissions, reports, dashboards. - Maintain data quality through cleanup, duplicate management, and integrity monitoring. - Support training/onboarding and create user documentation for adoption. - Assist with system maintenance, update testing, minor configuration changes, and vendor coordination. ## Requirements - Minimum **2–3 years** Salesforce admin experience. - Strong communication and problem-solving ability; able to prioritize concurrent requests. - Working knowledge of user management, security settings, reports, dashboards, and page layouts. - Ability to create/modify basic formula fields, workflow rules, and process builder flows. - Strong data management and troubleshooting skills. ## Preferred / Nice to Have - Salesforce Admin certs (ADM201/ADM211) recommended. - Sales Cloud / Service Cloud certifications preferred. - Experience in SCRUM/agile environment preferred. ## Compensation - **$110,000–$130,000 USD annually**. - Role may also be eligible for a bonus. --- Source URL: https://jobs.lever.co/goodleap/b32507de-93e1-4753-ab7a-c49315ea19f4