Salesforce Marketing Cloud Architect (Remote)

Published November 28, 2022
Location Boston, MA
Category Default  
Job Type Full-time  


Company Description

Job Description

Epsilon is seeking a Salesforce Marketing Cloud Solution Architect to join our growing Digital Experience (DX) Practice. You will be involved in the delivery of digital solutions for our clients. This person will report to the Vice President, Digital Solutions/Multi-Solution Architect.

* The role is 100% remote and can be based anywhere in the US.*

The Salesforce Marketing Cloud Solution Architect owns the technical and strategic deliverables for a set of clients who utilize Salesforce Marketing Cloud solutions. Primary responsibilities include designing and managing solutions for Salesforce Marketing Cloud. You are a SME, with hands on experience in SFMC. Experience with administration and development of SFMC is a must. You will have ownership and responsibility of delivering complex Salesforce Marketing Cloud based solutions for our clients.

Mentoring, enabling environment of learning & knowledge sharing, are also key requirements of this role. Must be passionate about documenting best practices, standards, and points of view on technical topics. We are looking for this individual to help build the knowledge base of technical leads and junior members within Epsilon, as well as ensure consistency and repeatability of our technical solution development. You will be partnering closely with Project Managers, Developers, and Sales team.

Must possess excellent verbal and written communications skills and be able to resolve conflicts both internally and externally on the client side. Involved in translating corporate objectives into relevant tangible goals for their team then determining, capturing, and reporting the lead and lag measures throughout the organization.


* Bachelor's degree in computer science or related field; or equivalent work experience.
* 7+ years of experience in the MarTech industry
* 3+ years of experience with Salesforce Marketing Cloud
* Experience architecting solutions for Salesforce Marketing Cloud
* Solid breadth of Analytics & MarTech knowledge (marketing automation, email marketing, personalization, optimization, and marketing analytics)
* Solid grasp of Server-Side JavaScript (SSJS), AMPscript, and SQL including knowledge on when to use each
* Experience with at least one web analytics platform a plus (Adobe, Google, etc)
* Experience using at least one tag management system a plus (DTM, GTM, Tealium)
* Experience with one Customer Data Platform (Salesforce CDP, Adobe Experience Platform, mParticle, Segment, etc.) a plus
* Preferred to have 1 or more certifications in Salesforce Marketing Cloud


Additional Information

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

* Culture:
* DE&I:
* CSR:
* Life at Epsilon:

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.

Applicants with criminal histories are welcome to apply.