Veeva CRM Technical Analyst

at CGI Group, Inc.
Location Princeton, NJ
Date Posted April 14, 2021
Category Default
Job Type Full-time


Veeva CRM Technical Analyst

Position Description
CGI is seeking a seasoned professional to join our growing team supporting life science clients through end to end solution offerings and professional services. The successful candidate must be able to work in a cross-functional environment and interact with representatives from CGI, and our end-clients. This member will work at various CGI/ clients consulting and executing various life science business and IT initiatives from road map assessment architecture best practice phase implementations, and go live.

Your future duties and responsibilities
Technical senior consultant is a key member of our Life Sciences organization in the US. In addition to being responsible for co-developing solutions on Salesforce / Veeva CRM (and potentially Vault) platforms, the Senior Consultant will act as an expert in needs and requirement assessments, and system configuration and upgrade.
• Consulting on best practices, overall solutions, requirements gathering, and implementation of Veeva CRM projects
• Provide ongoing support to clients on application changes such as adding custom fields, changing screen layouts, changing field level security, adding workflow rules, feature setup and activation.
• Provide admin support for adding/deleting/changing users, setting up security, changing territory and role hierarchy.
• Leading the development and maintenance of sandbox environments; deploying changes
• Conduct ad-hoc data imports and exports

Required qualifications to be successful in this role
• A minimum of 3 years' experience in the life sciences industry, implementing Salesforce, Veeva CRM (and preferably Veeva Vault).
• Administrative knowledge; level 2 certification is a plus.
• Customer service or consulting experience with life sciences clients
• Knowledge of Cloud Computing (SaaS, PaaS) and/or Veeva products, either through work at industry participants or consulting.
• Bachelor's degree or equivalent relevant experience.

Skill Set/Years of Experience/Proficiency Level

Veeva CRM


Strong IT / problem solving skills

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