Associate Systems Administrator (Salesforce)

## Overview Motive is hiring an Associate Systems Administrator (Salesforce) to administer and support Salesforce and connected enterprise systems used by Sales, Marketing, Customer Success, Support, and Finance teams. ## Responsibilities - Provide real-time support for Salesforce and integrated platform issues via service desk workflows (troubleshoot, escalate, resolve). - Administer Salesforce including user management, data imports/updates, bug investigation, and system enhancements. - Manage profiles, permissions, reporting, and dashboards. - Support onboarding across the Enterprise Systems stack. - Triage and prioritize enhancement requests; escalate via change advisory processes when needed. - Deliver admin-level changes in production/sandboxes and maintain internal documentation. ## Requirements - Engineering background with business systems understanding. - Minimum 3 years implementing/operating/maintaining/using Salesforce with hands-on admin and configuration experience. - Salesforce Administrator certification required. - Understanding of Sales Cloud and Service Cloud architecture. - Strong analytical/problem-solving and communication skills; ability to manage parallel time-sensitive work. ## Preferred / Nice-to-have - Experience with Zuora and NetSuite. ## Compensation Compensation: Not listed. ## Work Authorization - Candidate must be authorized to receive/access technologies controlled under U.S. Export Administration Regulations. --- Source URL: https://job-boards.greenhouse.io/gomotive/jobs/8175044002