Overview
Join Motive as a Associate Systems Administrator (Salesforce).
Job Description
## Overview
Motive is hiring an **Associate Systems Administrator (Salesforce)** to administer and support Salesforce plus integrated enterprise systems used by internal Sales, Marketing, Success, Support, Finance, and customer workflows.
## Responsibilities
- Provide real-time support for Salesforce/integrated-platform issues via Enterprise Systems Service Desk.
- Administer Salesforce: user management, data import/update, investigations, and enhancement support.
- Manage user profiles, permissions, reporting, and dashboards.
- Support enterprise systems tech-stack onboarding.
- Triage enhancement requests and implement admin-level changes or escalate to CAB.
- Maintain documentation and execute requirements-driven changes in Salesforce/sandboxes.
## Requirements
- Engineering background with business systems understanding.
- **Minimum 3 years** implementing/operating/maintaining/using Salesforce with hands-on admin/configuration/process management.
- Salesforce Administration Certification required.
- Understanding of Sales Cloud and Service Cloud architecture.
- Strong communication, analytical, facilitation, and problem-solving skills.
## Preferred / Nice to Have
- Experience with Zuora and NetSuite.
## Work Authorization Note
- Candidate must be authorized to receive/access commodities and technologies controlled under U.S. Export Administration Regulations.
## Compensation
Compensation: Not listed.
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Source URL: https://job-boards.greenhouse.io/gomotive/jobs/8175044002