Overview
As a CPQ Salesforce Consultant at CrossCountry Consulting, you'll design, implement, and optimize Salesforce CPQ solutions for enterprise clients in a remote, senior-level role. You'll serve as a trusted technical partner, translating complex business requirements into tailored integrated solutions while collaborating with cross-functional teams and client stakeholders.
Job Description
About CrossCountry Consulting
An advisory firm grounded in Core Values and dedicated to creating a positive experience for clients and employees. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with clients to solve today's challenges and deliver present and future value.
The Role
By joining our rapidly growing Salesforce team, you will work closely with clients to design, implement and optimize Salesforce solutions. You will serve as a trusted partner to our clients, bringing first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions.
What You'll Do
- Support Salesforce CPQ implementation and optimization projects, including configuration, testing, and go-live preparation
- Collaborate with clients to analyze business processes and design tailored CPQ solutions that align with strategic goals
- Assist in developing solution architecture and managing the approval, development, and testing lifecycle
- Contribute to the configuration and deployment of Salesforce CPQ, including pricing rules, product bundles, quote templates, and approval workflows
- Coordinate integration of third-party applications and data sources with Salesforce CPQ
- Provide excellent client service and develop and nurture client relationships, serving as a liaison between clients and project teams
- Assist senior team members in engagement planning, budget development, progress monitoring, and quality control of deliverables
- Evaluate and escalate project issues, risks, or conflicts as needed, offering proactive suggestions for resolution
- Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards
- Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes
What You'll Bring
- 5+ years' experience implementing or managing Salesforce CPQ
- Hands-on experience implementing and configuring Salesforce CPQ, including product catalog setup, pricing strategies, and quote-to-cash processes
- Strong understanding of Salesforce architecture and related clouds (Sales Cloud, Service Cloud, Experience Cloud)
- Demonstrated ability to work with clients to identify business needs and translate them into technical solutions
- Proficiency in Excel, Word, PowerPoint, and Outlook
- Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
- Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards
- Willingness to travel up to 20%, based on client needs
Certifications Required
- Salesforce Certified CPQ Administrator certification
- Salesforce Administrator certification
Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field (preferred)
Benefits
The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs.