Jr. Salesforce Administrator

## Overview Emtrain is hiring a **Jr. Salesforce Administrator** to support Sales Operations with day-to-day administration, user support, reporting, documentation, and platform improvements. ## Responsibilities - User and license administration (setup/deactivation, roles, profiles, permission sets) - Triage and resolve user support tickets - Build and maintain reports/dashboards for sales and marketing - Create process/configuration documentation and SOPs - Implement configuration changes (fields, objects, Lightning pages, Flow automation) - Deliver user training and supporting materials - Gather stakeholder requirements and translate into technical solutions - Monitor user adoption and feedback - Support data hygiene (dedupe, mass updates with Data Loader) - Assist in sandbox testing/QA for deployments ## Required Qualifications - Salesforce product knowledge + 6+ months hands-on admin experience - Active Trailhead profile (modules/superbadges) - Strong organizational and multitasking capability - US work authorization (no current/future sponsorship) - Ability to commute daily to Sacramento office ## Preferred - Salesforce Administrator certification - Degree/professional qualification - Salesforce community participation ## Benefits - Stock options - Flexible PTO - Health, dental, vision insurance - Pet insurance - Tuition reimbursement ## Compensation Compensation: Not listed --- Source URL: https://job-boards.greenhouse.io/emtrain/jobs/7589466003