Jr. Salesforce Administrator

## About the role Emtrain is hiring a **Junior Salesforce Administrator** within Sales Operations. The role supports a mature Salesforce org with hands-on admin work, user support, reporting, documentation, training, and platform improvements. ## Key responsibilities - User and license administration (setup/deactivation, roles, profiles, permission sets) - Triage and resolve user support tickets - Build and maintain reports and dashboards for sales/marketing - Document processes, configurations, and SOPs - Configure Salesforce (custom fields/objects, Lightning pages, Flow automation) - Run user training and build enablement materials - Gather stakeholder requirements and translate into solutions - Monitor adoption and identify improvement opportunities - Data hygiene (dedupe, mass updates via Data Loader) - Assist with QA/testing in sandbox environments ## Required qualifications - Salesforce product knowledge with **6+ months** of hands-on admin experience - Active Trailhead profile (modules/superbadges) - Strong organization and ability to manage multiple support requests - Strong communication and ability to map business process to technical workflows - Foundational Salesforce security model knowledge - Experience with Flow, record types, and page layouts - US work authorization without current/future sponsorship - Ability to commute to Sacramento office daily ## Nice to have - Salesforce Administrator certification - Bachelor’s/postgraduate degree or professional qualification - Salesforce community/user-group participation ## Benefits - Stock options - Flexible PTO - Health, dental, vision, and pet insurance - Tuition reimbursement ## Compensation Compensation: Not listed. --- Source URL: https://job-boards.greenhouse.io/emtrain/jobs/7589466003