Salesforce Administrator

## Overview GiveWell is hiring a Salesforce Administrator to support internal users, maintain data reliability, and co-own Salesforce operations for fundraising, donation processing, grants administration, case management, and reporting. ## Scope - Salesforce support ticket ownership and issue resolution - Onboarding/offboarding and permission changes - Reporting and dashboard support - User training and enablement documentation - Data quality monitoring and remediation - Data uploads (e.g., DataLoader), dedupe processes, exploratory data analysis - Privacy/security-conscious data stewardship ## Systems Supported - Outreach CRM - Gift/Donation Processing - Grants administration - Service Console/Case Management - Reports & Dashboards ## Ideal Background - 1–3 years as dedicated Salesforce Administrator - Strong Salesforce technical understanding (especially NPSP) - Familiarity with nonprofit integrations/packages (FormAssembly, G-Connector, Zapier, Cirrus, donation platforms) - Experience supporting diverse users (entry-level through senior leaders) - Strong prioritization, communication, and documentation skills ## Work Authorization / Location - Must be based in the US - Prior US work authorization required - Visa sponsorship not available ## Benefits - 100% employer-paid US health, dental, vision, life insurance (incl. dependents) - 4 weeks PTO - 16 weeks fully paid parental leave - Ergonomic home-office/co-working support - 403(b) retirement plan ## Compensation - US locations (non-NYC/SF Bay): **$98,600/year** - NYC or SF Bay Area: **$108,800/year** --- Source URL: https://job-boards.greenhouse.io/givewell/jobs/5137670008