Salesforce Administrator

## About the role GiveWell is hiring a Salesforce Administrator to support internal users, improve data quality, and own support/maintenance of core Salesforce products (including NPSP) plus front-line support for their custom app. ## What you’ll support - Outreach CRM - Gift/Donation processing systems - Grants administration - Service Console / case management - Reporting and dashboards ## Key responsibilities - Primary point of contact for Salesforce support requests - Proactive monitoring and troubleshooting - User onboarding/offboarding and permissions - Reporting/dashboard support for internal teams - Training and walkthrough delivery - Documentation and enablement assets - Data quality monitoring and remediation - Data uploads (DataLoader), duplicate management, exploratory data QA - Privacy/security-conscious data handling ## Experience and profile sought - **1–3 years** professional Salesforce admin experience - Strong Salesforce technical understanding (especially NPSP) - Integrations/packages familiarity (e.g., FormAssembly, G-Connector, Zapier, Cirrus) - Experience supporting users across levels (entry-level to leadership) - Report/dashboard building experience - Strong prioritization, communication, troubleshooting, and collaboration ## Location and authorization - Must be based in the US - GiveWell cannot support visas for this role at this time ## Benefits highlights - 100% health/dental/vision/life premiums covered (employee + dependents in US) - 4 weeks PTO - 16 weeks paid parental leave - 403(b) plan - Ergonomic home workstation/co-working support ## Compensation - US locations outside NYC/SF Bay Area: **$98,600/year** - NYC or SF Bay Area: **$108,800/year** --- Source URL: https://job-boards.greenhouse.io/givewell/jobs/5137670008