Salesforce Administrator

## Overview GoodLeap is hiring a **Salesforce Administrator** to provide day-to-day support and maintenance for a Salesforce environment serving 1,000+ users across Service Cloud, Sales Cloud, and Financial Services Cloud. ## Responsibilities - Provide frontline support via help desk tickets, troubleshoot and resolve user issues - Perform core admin work (user accounts, profiles, permissions, reports, dashboards) - Maintain and improve data quality (cleanup, duplicate management, integrity checks) - Assist user training and onboarding; create user documentation - Support system maintenance, testing updates, and minor configuration changes - Coordinate with vendors where needed ## Requirements - 2–3 years of Salesforce administrator experience - Strong troubleshooting and problem-solving skills - Ability to prioritize multiple requests and meet deadlines - Strong communication across organizational levels - Working knowledge of Salesforce user/security model, reports/dashboards, page layouts - Ability to modify formula fields, workflow rules, and Process Builder flows - Strong data management discipline ## Preferred / Nice-to-have - ADM201/ADM211 certifications (recommended) - Sales Cloud and Service Cloud certifications preferred - SCRUM/agile experience ## Compensation - Base salary range: **$110,000 – $130,000 USD yearly** - Posting also notes possible bonus eligibility ## Additional Notes Role emphasizes platform reliability, user enablement, and ongoing administrative optimization in a high-scale environment. --- Source URL: https://jobs.lever.co/goodleap/b32507de-93e1-4753-ab7a-c49315ea19f4