Overview
As a Salesforce Release Engineer/Admin at GitLab, you'll bridge development practices and reliable Salesforce operations by managing deployment pipelines, automating releases, and ensuring stable, high-quality changes across the Salesforce ecosystem. You'll work at the intersection of business needs and technical delivery, partnering with stakeholders to enable rapid releases while maintaining system stability and supporting GitLab's growth.
Job Description
Salesforce Admin/Release Engineer, CRM Systems
Overview
As a Salesforce Release Engineer/Admin at GitLab, you will be the bridge between modern development practices and reliable Salesforce operations. You will combine the strategic thinking of a Salesforce administrator with the technical precision of DevOps, helping our teams ship changes to Salesforce quickly, safely, and predictably. In this role, you will work at the intersection of business needs and technical delivery, partnering with stakeholders across the company to keep our Salesforce ecosystem stable while enabling rapid, high-quality releases.
You will design and manage deployment pipelines, improve our use of tools like Salesforce DX and release management platforms, and automate repeatable work so our team can scale with GitLab's growth. Your work will directly impact how GitLab team members sell, support customers, and run the business by ensuring that new Salesforce features and fixes are delivered smoothly across environments.
Example Projects
- Managing coordinated Salesforce releases across development, sandbox, user acceptance testing (UAT), and production environments
- Implementing automated testing, deployment, and rollback strategies using tools such as Salesforce DX, Copado, or Gearset
What You'll Do
- Manage Salesforce release cycles across Development, Sandbox, UAT, and Production environments, ensuring reliable, low-risk deployments
- Coordinate and execute deployments of metadata and configurations, including Apex, Lightning components, flows, and integrations, using tools such as Salesforce DX, Copado, Gearset, or similar platforms
- Implement and refine CI/CD pipelines and automated testing approaches for Salesforce to improve release quality, speed, and consistency
- Configure and maintain Salesforce features such as custom objects, fields, validation rules, automation, and security settings to meet evolving business needs
- Oversee sandbox strategy, including refresh schedules, data seeding, and environment alignment, to support ongoing development, testing, and user acceptance
- Execute data imports, exports, and mass updates using Data Loader and related tools, while maintaining data quality and integrity across environments
- Monitor Salesforce system performance and release health, troubleshoot issues, and drive root cause analysis and remediation for deployment and configuration problems
- Partner closely with Enterprise Applications and cross-functional stakeholders to plan, communicate, and validate releases, including impact analysis, rollback plans, and post-deployment reviews
What You'll Bring
- 4 to 5 years of Salesforce administration experience with deep platform configuration and user management expertise
- Hands-on release management experience using Salesforce deployment tools such as Salesforce DX, Change Sets, Copado, or Gearset
- Strong understanding of DevOps practices for Salesforce, including continuous integration and continuous delivery (CI/CD), automated testing, and multi-environment release strategies
- Proven experience managing coordinated release cycles across Development, Sandbox, UAT, and Production orgs, including impact analysis and rollback planning
- Proficiency with Salesforce data management tools (for example, Data Loader) for imports, exports, data quality maintenance, and mass updates
- Practical knowledge of Git or similar version control systems, including common branching and merge workflows for Salesforce metadata
- Strong problem-solving and communication skills, with the ability to work effectively with both technical and non-technical stakeholders in a distributed, remote environment
About the Team
The Salesforce Release Engineer/Admin is part of the Enterprise Applications team, which is responsible for GitLab's critical business systems, including Salesforce.
How GitLab Will Support You
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental leave
- Home office support