Overview
The Senior Business Systems/Salesforce Administrator will serve as a strategic leader on the Enterprise Business Systems Team at Clari + Salesloft, driving Salesforce optimization and go-to-market system integration. This role combines hands-on Salesforce administration (Sales Cloud and Service Cloud) with strategic planning and business process improvement to support the company's revenue-facing operations. You'll own system architecture decisions, manage cross-system integrations, and partner with stakeholders to translate business needs into technical solutions.
Job Description
At Clari + Salesloft, the Senior Business Systems/Salesforce Administrator will be pivotal to the company's success as a key member of the Enterprise Business Systems Team. You will lead strategy, planning, implementation, advanced configuration, and business process optimization efforts primarily within Salesforce (Sales Cloud and Service Cloud), with significant overlap into interconnected go-to-market (GTM) systems. Responsibilities: serve as Salesforce Administrator for Sales Cloud and Service Cloud, executing complex configuration, declarative development, security, and maintenance; partner with stakeholders to interrogate business processes and uncover root challenges behind feature requests; manage integration and data flow between Salesforce and key marketing/sales enablement systems; act as product owner for key business systems. Required: strong Salesforce administration background, experience with Sales Cloud and Service Cloud configuration, and ability to own system strategy and architecture for a business function. Preferred: certifications and experience in a GTM/Sales Ops environment supporting revenue-facing teams.