Overview
NeuraFlash (part of Accenture) is seeking a mid-level Salesforce QA Consultant to lead quality assurance strategies and hands-on testing for large-scale, multi-cloud Salesforce and AWS Connect implementations. You'll serve as the quality gatekeeper across functional, integration, UAT, and go-live activities while managing end-to-end QA programs and acting as the trusted quality advisor for clients and technical teams.
Job Description
Looking for a hands-on QA Consultant to work on a team as individual contributors while having the capability of owning end-to-end quality strategies for a large, multi-stream Salesforce, AWS, AWS Connect, AI and cloud based programs. You will serve as the quality gatekeeper across functional, SIT, E2E, UAT, regression, performance, load and go-live activities — while equally comfortable stepping in as a hands-on contributor — leading by example, not just by communicating.
You will be a part of a quality assurance team that executes across multi-cloud Salesforce solutions (Sales, Service, Revenue, Experience Cloud, Field Service, Digital Experience, Service Cloud Voice, etc.) and AWS Connect contact center implementations, including IVR telephony, enterprise integrations, and GenAI/Agentic AI features.
Key Responsibilities:
- Serve as the single QA point of contact for clients and technical leads, acting as a trusted quality advisor
- Own QA program management end-to-end — resource planning, risk management, defect governance, cross-functional coordination, and stakeholder reporting
- Author Test Strategy, detailed scenario-based test cases, Acceptance criteria and traceability matrices
- Lead SIT, E2E, UAT, regression, performance, load, and go-live testing activities
- Own full defect lifecycle — creation, triage, prioritization, SLA tracking, root cause tagging
Required: 3-6 years in QA; 4+ years hands-on Salesforce and/or AWS Connect testing; hands-on Service Cloud Voice or Amazon Connect experience.
Salary Range: $87,400–$266,300 USD (varies by location).