Overview
RainFocus is seeking a senior Salesforce Developer/Admin to lead the customization and optimization of their industry-disrupting event management platform serving Fortune 500 companies. In this onsite role, you'll provide technical leadership and hands-on implementation of Salesforce solutions while working with business stakeholders to define requirements and drive system enhancements in a fast-paced, growing environment.
Job Description
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
This role works with our business systems stakeholders to define feature requirements, implement new systems, and customize the platform, enabling our users to get the most out of Salesforce technology. You will provide technical leadership and hands-on implementation, configuration, and development of the various components of Salesforce and other SaaS business platforms. Our team is small but growing, and we have the freedom to build the right solutions from the ground up.
Essential Responsibilities
- Customize the RainFocus Salesforce platform through custom code, declarative configuration, and administration
- Understand all aspects of Salesforce configuration and technical/functional capabilities
- Manage tasks and projects in a fast-paced operations environment, driving issues to resolution with a strong focus on customer satisfaction and efficient task execution and implementation
- Work closely with stakeholders and management to document, implement, and optimize system requirements and assist in the vendor evaluation process
- Automate testing, environment maintenance, and release management
- Optimize systems and processes to achieve repeatable, high-quality deployments
- Serve as subject matter expert in driving the industry best practices for the CRM ecosystem and associated integrated tools, including DevOps and integration
- Work iteratively with a small Agile team
Required Skills and Experience
- 5 years of experience implementing projects in Salesforce.com technology platforms including Sales Cloud, Service Cloud, Digital Experiences and CPQ
- Salesforce development experience including Apex and Lightning Web Components
- Extensive experience with declarative development, specifically Lightning Experience, Analytics, App Builder, Flows, and Components
- Expert knowledge of Salesforce release management, source and version control, deployment strategies, and testing best practices
- Demonstrated ability to manage large, complex projects with direct experience in Scrum
- Proficiency in Salesforce's SOQL, SOSL, and Security Model
- Experience with CPQ & Quote to Cash processes in a SaaS & recurring revenue company
- Strong background in database concepts and data modeling capabilities
- Strong experience with APIs (REST, SOAP, JSON, XML, etc)
- Salesforce Certified Administrator
- Salesforce Certified Developer 1
- Salesforce Certified Platform Developer
- Bachelor's Degree in Computer Science or other related technical fields
Why Work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.