Salesforce System Administrator

## About the role Clariti is hiring a Salesforce System Administrator reporting to the Senior Manager, Customer Support. This role owns assigned customer environments post-sale and helps ensure alignment with Clariti and Salesforce releases. ## Key responsibilities - Primary intake for system admin requests in assigned customer environments - Review, test, and align environments with each Clariti/Salesforce release - Communicate release impact and prep customers for required changes - Own maintenance (sandbox refreshes, utilization monitoring, internal access) - Partner with Technical Support on troubleshooting-driven system updates - Manage customer expectations and complex/high-visibility issues - Build knowledge base documentation and support scale-up efforts ## Experience requested - **3–5+ years** Salesforce system administration in complex SaaS environments - **3+ years** customer-facing technical experience - Release management, environment strategy, governance best practices - Integration/third-party dependency management - Strong communication and stakeholder management ## Nice to have - Salesforce Administrator certification ## Additional notes - Background checks required - Occasional travel expected (typically 1–2 times/year) ## Compensation - Base salary range: **$65,000–$75,000** (currency not explicitly specified in posting) --- Source URL: https://job-boards.greenhouse.io/clariticloudinc/jobs/7647906003