Overview
Amplitude is seeking a Senior Salesforce Platform Engineer to lead the scaling and evolution of their go-to-market systems. You'll own end-to-end Salesforce platform management—from day-to-day administration and support to long-term architecture—while partnering with Sales, GTM Operations, Finance, and Product teams to deliver well-governed solutions across Salesforce, CPQ, NetSuite, and connected data platforms.
Job Description
Amplitude is looking for a Senior Salesforce Platform Engineer to support the scaling and ongoing evolution of our go-to-market (GTM) systems. You will own end-to-end visibility into our Salesforce platform, from day-to-day configuration and support to long-term architecture and improvement. As part of our GTM Engineering team, you will partner with Sales, GTM Operations, Finance, Product & Engineering, and GTM leadership to deliver well-governed solutions across Salesforce and connected platforms like CPQ, NetSuite, Amplitude, and Snowflake. Hands-on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support. Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support the quote-to-cash process. Serve as the escalation line of support for Salesforce, handling escalated issues such as contract, entitlement, and provisioning discrepancies. Collaborate cross-functionally with business stakeholders and serve as a trusted partner for end users across the RevOps and Salesforce ecosystem. Define and implement Salesforce standard operating procedures including field hygiene, data retention, integrations, permission sets, validation rules. Conduct regular system audits and health checks to proactively identify and resolve data quality issues. Manage pre-production and production environments, deploy changes using change sets or devops tooling. Build integrations, data flows, and install managed packages between Salesforce and external systems. Own Salesforce license allocation and forecasting, and monitor data storage against org limits. What You Will Bring: 5+ years of Salesforce administration experience, including hands-on work with Salesforce CPQ and quote-to-cash processes in a production revenue organization.